Dear Customer, 

            At Shaazma Creations, we are committed to delivering your hijabs and accessories promptly, safely, and efficiently. Please review our shipping policy below:

            1. Order Processing Time

• All orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Once your order is processed, it will be handed over to our trusted courier partner for dispatch.

            2. Shipping Time & Delivery

• Standard Shipping (India): 3–7 business days
• Express Shipping (India): 1–3 business days (extra charges apply)
• International Shipping: 10–21 business days (available for select countries)

                Note: Delivery times may vary based on location and courier delays.

            3. Shipping Charges

• Free Shipping on all prepaid orders over ₹999 (within India).
• Orders below ₹999 will incur a nominal shipping fee based on location and delivery speed.
• International shipping fees are calculated at checkout based on weight and destination.

            4. Tracking Your Order

• Once your order is shipped, a tracking ID will be shared via email or WhatsApp.
• You can track your shipment on our website or through the courier’s tracking portal.

            5. Address & Delivery Issues

• Please ensure that the delivery address and contact number are accurate.
• In case of delivery failure due to incorrect address or customer unavailability, re-delivery charges may apply.

            6. Delays

• While we strive for timely delivery, external factors such as weather, holidays, or logistics delays may affect delivery timeframes.
• We appreciate your patience and understanding in such cases.

            7. For Any Help

            📱 WhatsApp: +91-8074197137

             📞 8074197137 (10 AM to 6 PM IST only)

Thank You,

Customer Support Team,

Shaazma Creations